Standard delivery takes 5 to 7 business days. Once your order is shipped, you will receive a tracking number by email so you can follow your parcel every step of the way.

Yes! Lady Brugman ships worldwide. Delivery times may vary depending on your location. Shipping costs are calculated at checkout.

Shipping fees are calculated at checkout based on your delivery address. You will see the exact cost before confirming your order — no surprises.

Absolutely. Once your order is dispatched, you will receive a confirmation email with your tracking link. You can follow your parcel in real time.

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return it within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition with all tags attached.

Simply contact us at hello@ladybrugman.com with your order number and reason for return. Our team will guide you through the process and provide you with return instructions.

Yes, we are happy to help with size exchanges. Contact us within 30 days of receiving your order and we will do our best to find the perfect fit for you.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods available at checkout.

If you need to cancel or modify your order, please contact us as soon as possible at hello@ladybrugman.com. We will do our best to accommodate your request before the order is dispatched.

Absolutely. All transactions on Lady Brugman are processed through secure, encrypted payment systems. Your personal and payment information is always protected.

Please refer to our Size Guide page for detailed measurements. Our model is 175 cm and wears a size M. If you are between two sizes, we recommend sizing up for a more comfortable fit.

At Lady Brugman, quality is everything. We carefully select premium fabrics — soft knits, flowing materials, and refined finishes — to ensure every piece looks and feels luxurious.